AI Agents Built for the Telecom Industry

  Automate the first line of defense — and delight your users.

• Handle Tier-1 and Tier-2 queries 24/7 across chat, email, and voice
   
• Integrate with CRM and helpdesk platforms
   
• Escalate to human agents only when needed
   
• Multilingual and telecom-trained

📉 Reduce response time by up to 60%
💬 Increase customer satisfaction (CSAT) by 30%

 Don’t wait for your customers to leave — act before they do.

• Identify churn-risk behaviours in real time
   
• Trigger automated retention flows or human follow-ups
   
• Personalize retention offers based on behaviour and usage
   
• Integrate with billing, CRM, and marketing systems
   

🔍 Detect risk 2–3 weeks before churn happens
📈 Reduce churn rates by up to 2%

  Empower users to report issues — and your team to respond faster.

• Use AI to triage incident reports and escalate properly
   
• Track location-based patterns and identify outages
   
• Sync with field ops, ticketing systems, or Slack/Teams alerts
   

🛰 Improve network transparency and user trust
⚙ Streamline field operations and outage response